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Shipping policy



We do our best to estimate the most accurate delivery day on our product pages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your shipping confirmation email. Simply click on the ‘Track Your Package’ button to track your package.


*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

 

CANCELLATION POLICY


Once an order has been placed, we are unable to modify items or cancel the order. We start processing orders immediately after they are placed to ensure they arrive as quickly as possible to you with details provided at checkout. We can recommend reviewing your order details before submitting payment to ensure your items, quantity, and address are correct.

 

STANDARD ORDER PROCESSING TIMES


Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time.Orders placed by 12:00 noon will be processed the same day and orders placed after 12:00 noon will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays.


Expected Delivery Time

SHIPS TO          STANDARD              EXPEDITED

               (BUSINESS DAYS)        (BUSINESS DAYS)


United States      5~10                     3~7 


PR/HI/AK (US)      9~12                     4~8


Canada             7~10                     4~8  


Mexico             7~10                     4~8


About Refusing Package:

To help you understand the implications of refusing a package, we want to highlight a few points. As an honest and responsible business, we strive for transparency to ensure you're well-informed.

When you receive a package from us, kindly inspect it before signing. While we aim for product quality and description accuracy, occasional transport-related issues like packaging damage can occur. If you notice any problems, please contact us immediately for assistance.

However, refusing a package without valid reasons may lead to additional costs and unnecessary inconvenience. In some cases, you might need to cover return shipping expenses incurred by courier services. These fees reflect actual transportation and handling costs, maintaining regular transaction processes.

Your shopping experience matters, and we're here to address any concerns. For inquiries about products, reach out to our customer service team. We're committed to supporting you.


Our main shipping area is North America, Europe and so on. Include the countries listed in the above table. Areas that cannot be shipped will not appear in selectable countries. Please feel free to contact us if you have any questions.